Tanja Ertl, M.A.

University of Siegen
Faculty III
BMBF junior research group KONTIKAT
Campus Unteres Schloss
Kohlbettstr. 15
Room US-G 003
57072 Siegen, Germany

Phone: +49 (0) 271/ 740 – 4129

E-mail: tanja.ertl(at)uni-siegen.de

Office hours: On appointment



Tanja Ertl holds a Bachelor’s degree in Sociology from the Technical University of Berlin with a focus on communication, media and psychology (2015). She received her master’s degree in media and society with a focus on social sciences and socio-informatics from the University of Siegen (2018).

In addition to her bachelor’s degree, she was able to acquire in-depth knowledge in psychology and completed various internships in the fields of psychosocial counselling and therapy, education and care as well as public relations.

During her master studies, she worked as a research assistant in the field of qualitative social research in the areas of eEducation (come_In), eHealth (My-AHA) and human-wildlife conflict (LionAlert) at the Chair of Information Systems and New Media (Prof. Dr. Volker Wulf). During her master’s degree she was able to undertake ethnographic field research in the Atlas Mountains/Morocco (come_In) and Okavango Delta/Botswana (LionAlert).

In 2017 she took over the role of the Acadamic Advisor for the study programmes Business Informatics and Human Computer Interaction, in which her main fields of activity are student counselling as well as teaching organization and coordination.

Since 2018 Tanja Ertl has been working as a research assistant at the Chair of Information Systems and New Media. Here she supports the project KONTIKAT. Her doctorate covers the areas of mental health prevention and resilience promotion in relation to vulnerable target groups using psychosocial ICT.


PhD thesis. A closer look.

My dissertation takes up the development of a relatively new field of research within socio-informatics in which the establishment of a new concept is pursued: psychosocial information and communication technology (psychosocial ICT). The research topic ‘Resilience support for (vulnerable) target groups through Psychosocial ICT development’ serves the development of such technologies on the basis of the Grounded Design (GD) approach, i.e. the participatory participation of the end-users of these technologies (Participatory Design, PD) within the design process, by means of which the resilience, i.e. the ability to retrieve and appropriately apply coping strategies, is to be consolidated and strengthened, as well as in case of their absence also to be developed in order to ensure continuity in everyday life. The focus is on the target group of refugees, who usually have to struggle with negative experiences and mental challenges, often even traumas are present. Another target group is prisoners, in order to broaden the spectrum of civil society. The main goal of my doctorate thesis is to digitize therapeutic methods and make them accessible to those citizens of our society who urgently need them in order to promote and maintain health and resilience and to provide support in the process of rehabilitation.